General

Fantastic service from ikea.

Am here at ikea with my brother to exchange some pots that my mum bought yesterday. The pots are hilarious., there are dents and the whole pot is totally outta shape! It's a set of 3 and the biggest pot looked like it melted into some gooey shape which was totally not visible with the packaging. My mum realized it only when she was washing it!

They had a good laugh over it.

I wanted to take a picture of it but my brother was too fast and returned it. =(

Anyway, point is.. They usually do a credit refund but my brother is too lazy to do a pick up, and requested to have a 1 to 1 exchange but the guy who assisted him preempted that it would take a while because he cannot reject any customer if they ask him anything on his way in. My brother gladly offered to run and take it himself, and leave it at the cashier counter for him to pick up and do the exchange.

My sole purpose of getting off the car and not waiting in it was to grab an ice cream, so before my brother ran in, I shouted across.. do you want an ice creammmmm? I go buy!! while heading towards to counter.

But.. I was stopped. By the guy. And he called my brother my husband. -_-"

Never mind that. He offered me a free ice cream because my brother went in instead. And I shamelessly said I wanted to buy 2. And he very nicely said sure.

And tadah!

Know what? I am we are happy customers.

Makes my day, really. So much so that I want to tell the whole world about their good service and dedicated my precious time and depleting batt life to write this entry.

Really, a little goes a long way. Especially when it comes to good customer service, which I think is pretty lacking on our tiny island.


Happy customer. =)

Posted via LiveJournal app for iPhone.

Hi there! Thanks for popping by. I'm Cherie, a ftwm (full-time working mum) to 3 lovely kids (2 boys & a princess) and my motto in life is to BE HAPPY. Sure, life isn't all that smooth but it's the mentality that counts, no? This blog documents my life. Or rather, snippets of my life that has passed me by. I love capturing life memories in the blog and being able to read back and laugh at myself (or anyone). I love to eat (A LOT), travel and paint my own nails so the blog is mostly about that. Is that considered lifestyle? Of cos, the family is also very much an integral part of me so there would be loads of memories about the husband and my kids - Jerry (9yo), Jerome (7yo) and Leia (2.5yo) and everyone else that's close to me. I like documenting the kids' milestones, their growing up years, their achievements (and sometimes, mine), and my struggles and battles with motherhood. It sure ain't easy. I love seeking out good food and travelling, is trigger-happy, love new gadgets, love exploring new places and strives to live life to the fullest. I aspire to travel the world as much as I can, to soak in the different sights across the various continents and visit all the Disneylands in the world (almost there!). Have fun reading and do drop me a comment to say hi! Love, Cherie Lim Find me on Instagram.

2 Comments

Leave a Reply

Your email address will not be published. Required fields are marked *